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Travel Advisor

Travel Consultant, Travel Agent

A Travel Advisor examines the needs of travellers and offers them a holiday that meets their expectations whilst respecting their budget. The job can be carried out in a Travel Agency, for a Tour Operator, in a Tourist Information Centre, or even for an airline.

Tasks

  • They greet clients, recommend products and services, and give advice for their future travel plans in line with their requirements and budget.

  • They go online to check availability and prices.

  • They make reservations and process invoices for tours (flights, hotels, car rental, tailor-made trips/tours, attractions, etc.) and send the documents to their clients.

  • They handle payments, customer complaints and refunds.

Required skills

  • Listening skills
  • Patience
  • Good interpersonal skills
  • Rigour
  • Excellent organisational skills

What you need to learn/master

  • Tourism marketing
  • Sales techniques
  • Customer relations
  • Foreign languages

Career opportunities and progression

  • Travel Designer
  • Package Deal Designer
  • Travel Agency Manager

Qualification requirements

3 years of post-High School education

Salary

€22,000 - €25,000