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Travel Agency Manager

Travel Agency Executive

A Travel Agency Manager has three key responsibilities: to manage the agency, to manage the team of employees and to develop the agency’s business. They are therefore the driving force behind the agency. They may report to a senior manager in a travel agency network or they may operate their agency independently.


  • They manage their team of advisors and motivate them to ensure high-quality customer relations and an increase in turnover.

  • They keep abreast of the latest tourism offers by attending trade fairs and training courses, and by participating in tour operator events/visits.

  • They deal with their suppliers and negotiate rates to achieve their margin.

  • They develop the sales activity of their agency.

  • They are responsible for the administrative and financial management of the business, as well as for budget monitoring and HR management.

Required skills

  • General knowledge
  • Interest in travel
  • Good interpersonal and listening skills
  • Excellent organisational skills
  • Ability to manage
  • Proficiency in foreign languages

What you need to learn/master

  • Management
  • Administration
  • Marketing
  • Sales
  • Geopolitics and geography of tourism
  • Foreign languages

Career opportunities and progression

  • They may work in an agency or for airlines, hotels, travel insurance companies or tour operators.
  • Network Manager
  • Regional Manager

Qualification requirements

3 years of post-High School education


Junior: €24,000 - €36,000

Experienced: €45,000 - €60,000